Business Orientation Nigeria (Financial Sector 2)

I am encouraged for getting the response that I am receiving from everyone. It has been a blast. Thus, as we continue with this article, the goal is to inform and hopefully challenge the financial organizations to do better, but, why should they, when every quarter they are posting serious earning either exceeding their previous year same quarter by a sixty (60%) percent to a hundred and seventy (170%) percent. As such, continue to do the same, moreover, it seems to be working, and 'if it is not broken, why fix' right? Right, but again, same caution behemoths fall and when they do, it is always very difficult for them to stand.

Or wait, maybe it is because various malpractices occur that cannot be proven therefore if they are not caught or cannot be caught why should they bother. Recently, some Nigerian banks were accused of various malpractices (aiding various individuals and organizations to conceal or siphon money out of the country - but why worry, it cannot be proven, thus all inclusive). After all, the malpractices in the education sector - going on within the country among students and faculties cannot be curbed so how can that of the financial sector be?

Have we wondered about the hidden surcharges applied to accounts and other transactions, while these charges are not new, what makes it complicated is that when marketers are offering these product and you inquire from them, generally, they do not have any answer of what charges applies and which would not for that account, as such: how well rounded are these marketers? Oh well, I guess, the process is throw into the water the ready shark to attract whatever customers that will listen. Yet, when you stand at take a survey just like I have for these articles in two states (Abuja and Lagos) one will be amazed of the complains that permeates concerning one of our astute institution - thus, the question, do they listen to these complains, or just like the 'window shoppers evaluations' that are ignored as such it is okay to ignore the complains as well. Then, it also puzzles me hear some of the banks being awarded customer service award when their offers are not encouraged.

Training not shelving these marketers into the sea will be nice. Banks, people are evolving each day. People are learning, and if you cannot offer them what they want they would simply leave.

I look forward hearing from you. Thanks for reading.